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File a claim on your health insurance

Life happens and sometimes you need a little help to get by. We are here to make sure, you are taken care of when you are in need of your health insurance.

File your claim online

  1. Download and fill out the claim form
  2. Once you've filled out the form login with a Danish MitID, NemID or Samleikin and upload the form to us. Unfortunately this page is in Danish, but all you need to do is upload the form.
  3. We begin to process your claim

The claim process

Your claim will be processed within 1-2 workdays after we receive it. We'll let you know whether your insurance covers the claim or not and how to proceed with booking a treatment or further examination. 

If further information from your physician is required for us to process your claim we'll let you know - as processing time may take longer.

Do you need help?

We are ready to help you with your claim by phone.

Please, call us on +(45) 7010 9009. 

Opening hours Monday-Thursday: 8:30 am to 6 pm Friday: 8:30 am to 4 pm.